Verify Your Personal Information - Access Health CT openEnroll_start=10/29/2024
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How and why you need to verify your personal information with Access Health CT

When you apply for health coverage through Access Health CT (AHCT), we might ask you to provide certain documents to verify your personal information. These are called verification documents. They help us check important information like your household income, identity or citizenship. We use this information to make sure you are eligible for the coverage you select during enrollment.

What documents do I need?

Here are some examples of common verification documents AHCT might ask you for to confirm your household income, identity, citizenship, or immigration status:

  • Proof of Income: Recent pay stubs, W-2 forms or tax returns. If you’re self-employed, you may need to submit a profit and loss statement.
  • Proof of Identity: A driver’s license, state ID, passport or school ID with your photo.
  • Proof of Citizenship: A U.S. birth certificate, passport or certificate of naturalization.
  • Proof of Lawful Presence/Immigration Status: A Green Card (Permanent Resident Card) or other immigration documents.

For a full list of acceptable documents, visit the Access Health CT Verification Help page.

How long do I have to submit my documents?

Submit your documents as soon as possible to avoid delays or loss of coverage. If we need additional documents, you will receive a letter. This letter will state your submission deadline. Your deadline will depend on the type of eligibility verification you have to complete:

  • Special Enrollment Period eligibility verifications: You typically have to provide proof of your Qualifying Life Event within 30 days, and you may need to provide additional information within 90 days.
  • All other verifications: You generally have 90 days to provide your documents.

Providing your verification documents on time helps keep your health and dental coverage active. If you do not send in your verification documents, you may lose your financial help or your coverage may be terminated.  

How to submit your documents

You can submit documents in these ways:

  • Online: Log in to your account and securely upload your documents.
  • By Mail: Send copies of your documents to the address listed in the letter you received.

Still have questions?

Whether you have questions about your eligibility, comparing plans, or want to see if you qualify for financial help, our team is ready and available to assist you. Remember, all help is free!