Get Help with Your Health Insurance - Access Health CT openEnroll_start=11/01/2022
openEnroll_end=12/31/2023
windowShoppingStart=10/25/2022
windowShoppingEnd=10/31/2022
chatSecureURL=https://faneuil--tst1.custhelp.com/ci/ws/get
chatSecureValueP=832
chatUnsecureURL=https://faneuil--tst1.custhelp.com/ci/ws/get
chatUnsecureValueP=526
Select Page

Get Help

Home > Get Help

From general questions to enrollment help, and expert plan recommendations, you have options to get the answers you need.

We Are Here to Help, and All Help is FREE!

Call us 

For general questions, help with your application or your account, please contact our call center. Speak with an EnrollmentSpecialist who can answer your questions and guide youthroughtheenrollmentprocess in many different languages. 

Call Center Days & Hours of Operation

Starting November 1
Monday – Friday: 8am – 7pm
Select Saturdays: 9am – 3pm

  • November 19
  • December 3
  • December 10
  • December 17
  • January 7
  • January 14

 Holiday Hours

Veterans Day, Friday, November 11
Call Center Open 8am – 5pm
(Access Health CT office closed)

Thanksgiving Day, November 24
Call Center and Office Closed

Day After Thanksgiving, November 25
Call Center Open 8am – 5pm
(Access Health CT Office closed)

Deadline for January 1 Start Date,
December 15

Call Center Open 8am – Midnight 

Christmas Day, December 25
Call Center and Office Closed

Day After Christmas, December 26
Call Center Open 8am – 5pm
(Access Health CT office closed) 

New Year’s Eve, December 31
Call Center and Office Closed 

New Year’s Day, January 1
Call Center and Office Closed 

January 2
Call Center Open 8 am – 5 pm 
(Access Health CT Office closed) 

Last Day of Open Enrollment, January 15
Open 9am – Midnight 

Live Chat

Click the LIVE CHAT button on any page to connect with a Customer Service Representative in real time.

Monday – Friday: 8:00am – 6:45pm
Select Saturdays: 9:00am – 2:45 pm

Find an Enrollment Fair

We are hosting several Enrollment Fairs for residents who want to explore their options and enroll through Access Health CT. Access Health CT staff will answer your questions and help you enroll in quality health and dental coverage.

 

In-Person Help

Get one-on-one help with your questions or enrollment application from one of our Enrollment Specialists. Navigator partner locations are open year-round. Office hours vary by location. Appointments are encouraged; please call the location before you visit.

Find an Enrollment Specialist

Also called a Certified Application Counselor or “CAC”, they can answer your questions or help with your application. These trained professionals are located at places like Community Health Centers, hospitals, etc. Search for an Enrollment Specialist near you to get help with your application.

 

Find a Certified Broker

Brokers are trained and certified to assist with your application for health and dental coverage. They are the only ones who can recommend a specific plan for you. Find a Certified Broker near you who can recommend a plan that is right for your needs and budget.

 

Email us

Email us for general questions or comments.

Latest from the blog

Seven Great Reasons to Take Another Look at Your Healthcare Coverage

Seven Great Reasons to Take Another Look at Your Healthcare Coverage

We’ve all become more focused on protecting our health and our pocketbooks, so this is a great time to take a second look at your healthcare coverage. You might be surprised to find that there are many types of coverage you can choose from, and that you may qualify...

Five Fast Facts About Open Enrollment: What you need to know

Five Fast Facts About Open Enrollment: What you need to know

1. What is Open Enrollment? Open Enrollment is the time you can shop, compare and enroll or renew in a Qualified Health Plan (QHP). You can now shop, compare and enroll in health and dental insurance at the same time through Access Health CT. Whether you are renewing...

Enrolling in Dental Insurance Is Easier Than Ever Before

Enrolling in Dental Insurance Is Easier Than Ever Before

Starting November 1, 2022 you can add a dental plan directly to your health insurance enrollment application If your health insurance plan does not provide full dental coverage for adults, stand-alone dental plans are a great option. You can now shop, compare and...

We're here to help... and all help is free

Whether you have a quick question, don't understand terminology, or need help enrolling, there are help options to get you the answers you need.